NEN is pleased to share a new resource from HMCA, one of NEN’s long‑standing patrons, who have supported membership organisations for 48 years.
HMCA have created a short infographic highlighting the practical lessons they’ve learned over nearly five decades of organic growth, partnership‑led development, and navigating change.
Their experience will resonate with many of our members who have themselves operated through multiple economic cycles, shifts in technology, and evolving customer expectations.
The infographic covers themes including:
- Operating through changing economic conditions • Adapting to digital tools and AI while keeping a people‑first approach
- Growing and sustaining a niche business organically
- Strengthening retention and customer loyalty
- Building partnerships that last
- Leading organisations through change and innovation
HMCA are offering to share their experience directly with NEN members who may find value in discussing long‑term resilience, partnership models, or adapting to change. This could be through an informal conversation or a future roundtable.
We hope you find the insights useful and relevant to your own organisation’s journey.
If you would be interested in a conversation, let lucy.flannery@nationalenterprisenetwork.org know.